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Technical Customer and Sales Support, Finland and Sweden

Manpower Oy Nurmijärvi


As a Technical Customer and Sales Support, you will:

Daily respond to incoming technical queries from customers by phone and e-mail.Create and drive sales to new customers and broaden and expand business with existing customers through cooperation with responsible sales head regarding technical solutions.Perform technical tasks at customer sites such as training, installation, upgrading and troubleshooting.Participate in customer events such as fairs, seminars and client meetings.Pursue issues relating to product customization, bug fixing and future products development.Provide documentation, demonstrators and other materials to facilitate sales and the use of the products.

Other work tasks:

Work towards achieving goals and key figures as set by the company managementIncrease customer satisfaction, expand, and enhance customer relationships.Regular reporting to the company management and by use of It Tools Zendesk / IFS / CRM.Actively contribute to implementing improvements internally
Cooperate in order to staff the support functionThe role includes traveling about 60 days per year of which around 30 is with overnight

Education Level

Engineer with a degree from a university / college of industrial automation and/or data communication

Experience and knowledge requirements

At least 3-5 years experience in technical work automation / IT / data communications with good technical knowledgeExperience in configuring / commissioning and troubleshooting data networks
Experience in technical customer support

Meritorious experience

Experience of providing customer trainingExperience in technical salesExperience in working for or with any of the Westermo's key customers e.g.ABB, Valmet, Xylem, Fortum, Atlas Copco, Bombardier


Personal qualities (attributes)

Self-motivating with high energyTechnology interested
AccurateTeam playerEnthusiastic and positiveCustomer-focused and consultativeResponsive and communicativeEasy to initiate new contactsAbility to build relationships at all levels of customers as well as internally


For further information contact Martti Myllyntaus, martti.myllyntaus@westermo.fi,  +358 40 02 02 954

Applications:


For the application HR Anne-Li Hallblad,  +46 16 428020.  anne-li.hallblad@westermo.se

Viimeinen hakupäivä 2017-08-30

Lähde: Manpower Oy

63 päivää sitten

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